I was very pleased with the items that arrived as well as the condition and quality of them. Thank you very much
Thomas was really helpful and patient in setting up the session, explaining everything clearly and making sure I understood each step of the training. He made it very easy to follow and understand and made it comfortable for me to ask questions. I think the software will be really useful now I understand the features he demonstrated. I'm looking forward to the next session.
BrillIiant telephone service and email service. Good delivery on time and kept informed every step of the way
John was extremely calm, supportive, patient, and very experienced in work. Welcomed me and made feel comfortable and confident. I was free to ask any questions or concerns and he would professional answer..
Overall, Remtek Systems have provided a professional and competitive training experience over the time that I have used them. The staff are friendly, reliable, and well informed on navigating the software, making for an effective and hassle-free teaching experience. The company gets five stars and is highly recommended!
Everyone was accommodating. The intro session to the software was made so easy. John was very friendly, helpful and patient with me to understand the software.
Called on time, really helpful, didn\'t go to quick and made it interesting. Thanks very much.
I would like to give my thanks to Jeanette Kenny who has provided support that I believe has gone above and beyond the expectations or requirement that she has provided. Jeannete Kenny showed me empathy, patience, adapted her ways of working and showed high understanding toward my disability despite at times appearing abrupt and rude within my emails. She was able to explain my confusion as my thoughts can be quite rigid with instructions and this was then processed as me not understanding.
I had Gareth Waine for my familiarisation tutorial.
He brought me through all the software with such profestionalisum and listened to any questions I had with patients and explained the ansewers clearly and in a way I could clearly understand!!
He is a credit to Remtek!
I had had my ergonomic equipment through Remtek. Chris came out to do my home assessment very friendly and all the covid measures in place. He has a good understanding of my needs for equipment, he brought lots of things to try and listened to what I need. Then I requested Chris to come for the delivery he is very friendly and helped to set it all up, and he even took the rubbish away. Chris is an asset to remtek
Jatinder Kaur Bahra
Kyle checked I had installed everything correctly. He emailed the team that deals with Grammarly as I haven\'t received any email from Grammarly about installing the premium version. Kyle also assisted me with trying to get my insurance and warrant documents, as I didn\'t have a copy of these items on the laptop.
Very quick response to emails
My familiarisation with Jaimie was excellent today. He was accommodating and managed to quickly download all of my software and even helped me understand them. Thanks, Jaimie.
All communications have been clear and easy to follow. The information and service has been of the highest quality
I had my first session with Jaimie today - and he was awesome. Very relaxed in his approach, patient and understanding - he helped me navigate the software that I\'ve been quite anxious to learn. He answered all of my questions and supported my learning style really well (even with the challenge of virtual training)! I\'m looking forward to my next sessions to complete the training!
I had Jaimie has my one on one tutoring for various softwares and he was amazing! Really helpful and knew exactly what he was doing. Very thorough and a pleasure to talk to.
Jaimie was very helpful and explained everything in a clear and detailed manner.
I would like to pass my thanks on to Chris, Chris and the admin team for a fantastic service over the last few months. I have been so very impressed from start to finish with the service you have provided - truly excellent customer service and professionalism. You have helped me realise I can work with much less discomfort and pain and you have overcome supply challenges to obtain the right equipment for me. Thank you for all of your time and expertise, Lisa.
Jamie was incredibly helpful. Clear instructions and he also gave me a quick run through of the software which was great. Any questions I asked were answered clearly and with confidence. Really recommend Remtek and Jamie . Thank you!
Gareth was very helpful. He was patient and made be feel comfortable and confident in what I was doing. He was clear and polite throughout and is a credit to RemTeck.