Fantastic service, very friendly and professional. Always went at a suitable speed and no question was too silly. I was made to feel comfortable and reassured if I didn\'t understand something it was no trouble to go through again. Highly recommend.
He took the time to go through each feature of the software, showed examples and answered any questions I had.
I am really enjoying the Remtek sessions, this has been a lifesaver throughout university! These sessions have built my confidence in managing computers and software but also given me better social/communication skills. I am looking forward to my next session!
Enjoyed the session today. Training was at the right speed for me and from learning how to use the software it will assist me in planning and note taking in my lectures.
Everything was explained clearly. I understand my next steps
Jaimie helped me to navigate the software and answered any questions I had
Sarah Jane Compson
Brilliant service. Really knowledgeable and friendly - thanks so much!
great customer service and great communicatiion.
I have just finished my assistive technology training and I found it really helpful in showing me how my software would be useful in helping my studies.
I just wanted to say that the lady (I didn't get her name which is unfortunate) I spoke to on the phone was so lovey and patient when speaking to me. Thank you! :)
The friendly and polite staff provided a great service, making sure I understood everything whilst also answering my questions straight away.
Thank you for today, i was in a real bad stress as i suffer major anxiety issues and when my laptop was just working how it should at all and im
in my final year with assignments coming out my ass. i rang in a panic. you guys told me to bring the laptop straight away , this was dinner time. by half past 3 i got a call to say they had done u full up grade of hardware and software and it was ready to collect. wow, i could believe how fast the laptop was working, amazing, and thanks remtek
Outstanding service from Chris. He did my ergonomic assessment, delivered and set up my equipment. He is professional and spent time showing me how the equipment is put together, works and what to do if anything goes wrong. I was very impressed each time he came that he phoned before he arrived. He wore PPE which is so important during these uncertain COVID 19 times. He made me feel normal considering I have a disability- i know it is his job but he is really passionate about the products.
My training was carried out by John-Michael and he was amazing. Made me feel super comfortable and didn't treat me like an idiot when I didn't understand basic concepts. He was extremely patient and went through everything in detail, alongside giving anecdotes that helped me feel better about the massive onslaught of knowledge I was receiving. I now feel very happy going into these apps - in that I know how to use them - and they make my academic life tons easier! 10/10 would get trained again.
The help I have received from ross has been brilliant. He has explained everything in detail for each software. His help is really appreciated.
Excellent, clear tution. thank you
Great customer service - although it took a few weeks before hearing from Remtek, due I suppose to the covid situation. But once in the system it was very well done and lots of information from the staff. Many thanks to Lucy for her patience.
straight-forward and very helpful
I had Jaimie Walsh. All sessions were very helpful. He was very clear with all instructions and broke down how to use all of the applications in a very clear manner that was easy to follow.