Replaced my laptop even though it was water damaged unsure why, thank you for not leaving me without a mac for university.
I would like to commend Gareth Waine for the excellent customer service he provided me today. He was friendly (and funny!) and extremely patient, and made sure to explain things in a way that made sense to me.
I must say that I am really impressed with Remtek because every interaction I have had with staff has been very positive.
Keep it up and thank you!
Fantastic service so helpful
Quick return time after my laptop needed fixing. I am more than happy with the service i have recieved thank you
Gareth was lovely, friendly and helpful.
Thank you to Gareth for the familiarisation call today. I feel confident to go forward and use my equipment now.
Thank you Remtek for your excellent service. Especially thanks to Phil for very promptly getting me sorted. Couldn\'t thank you enough.
the services was excellent
Sophie Victoria Pearson
Anthony was really helpful and explained everything very clearly. Thank you for your help.
Thank you very much for your hospitality everything works fine and very supportive to me.
The service that i required was great. the customer care and the directions given to allow me to set up the laptop with the correct procedures was faultless and enjoyed the process of doing this.
I was very pleased with the items that arrived as well as the condition and quality of them. Thank you very much
Thomas was really helpful and patient in setting up the session, explaining everything clearly and making sure I understood each step of the training. He made it very easy to follow and understand and made it comfortable for me to ask questions. I think the software will be really useful now I understand the features he demonstrated. I'm looking forward to the next session.
BrillIiant telephone service and email service. Good delivery on time and kept informed every step of the way
John was extremely calm, supportive, patient, and very experienced in work. Welcomed me and made feel comfortable and confident. I was free to ask any questions or concerns and he would professional answer..
Overall, Remtek Systems have provided a professional and competitive training experience over the time that I have used them. The staff are friendly, reliable, and well informed on navigating the software, making for an effective and hassle-free teaching experience. The company gets five stars and is highly recommended!
Everyone was accommodating. The intro session to the software was made so easy. John was very friendly, helpful and patient with me to understand the software.
Called on time, really helpful, didn\'t go to quick and made it interesting. Thanks very much.
I would like to give my thanks to Jeanette Kenny who has provided support that I believe has gone above and beyond the expectations or requirement that she has provided. Jeannete Kenny showed me empathy, patience, adapted her ways of working and showed high understanding toward my disability despite at times appearing abrupt and rude within my emails. She was able to explain my confusion as my thoughts can be quite rigid with instructions and this was then processed as me not understanding.
I had Gareth Waine for my familiarisation tutorial.
He brought me through all the software with such profestionalisum and listened to any questions I had with patients and explained the ansewers clearly and in a way I could clearly understand!!
He is a credit to Remtek!