Feedback is a valued part of Remtek's process as we are continually looking for ways to improve services for you. Take a look at this fantastic selection of testimonials from around the UK:
Tasha (Ref: 4226)
I am very happy with the service, equipment and software I have received from Remtek. Everyone I have communicated with has been really helpful and friendly! I was impressed that the delivery was within days of confirming everything, at a time that suited me and arrived exactly as planned. The equipment was unpacked and set up for me and then I had plenty of time to be shown how the equipment and software works - and where to find help when I forget it all! Thank you to everyone from initial contact to final delivery and set-up. I look forward to playing with all my new toys - all of which are going to make a huge difference to my time at Uni.
Joanna (Ref: 4056)
While booking through the phone and emails everyone was accommodating. Two people who came to install all the programs arrived promptly. Both of them were friendly and very helpful. They explained briefly how to use all the software and gadgets. They made sure I had booked another meeting to have a tutorial on how to properly use the software and helped with questions. Overall excellent service!
Dennise Shepherd (Ref: 4135)
Great customer support when arranging delivery. The engineer, was friendly, patient and professional. Delivery included a brief overview of all bespoke software. Excellent service all round.
Atiriba Akeju (Ref: 3738)
Thank you for these very supportive items. This is going to make my academic life very easy. i would recommend this company to both students and non students. The members of staff that installed all the software were amazing and friendly. Once again, I am thank you.
Emily (Ref: 3663)
An extremely friendly and easy to speak to engineer. The sort of person who brightens your day, professional and efficient, I could not have asked for it to have run more smoothly. An asset to Remtek. Thank you very much :)
Dawn (Ref: 3368)
I would like to give a massive thank you to the trainer. The trainer was very patient and did not make me feel embarrassed by my poor skills with IT, plus they checked that i understood. The Trainer also stayed longer than they should have over an hour and a half and they helped me with my printer and other things that were not related to my training. Basically the trainer went above and beyond, thanks so much for sending me such a competent , empathetic professional person.
Donna Sullivan (Ref: 3170)
The customer service with Remtek was excellent. My engineer rang ahead to say that there had been a cancellation and they could come an hour earlier than allotted time which was great. The engineer arrived promptly and went through everything, answering my questions as we went. The engineer was extremely helpful and friendly which really helped as my anxiety makes me quite nervous. I really cant fault any of the team at Remtek.
Carly (Ref: 2867)
The engineer that came to deliver my equipment was fantastic at their job and went above and beyond their duties. I am a bit embarrassed about my learning disability, but the engineer made me feel so comfortable and supported. The engineer gave me a run through of how the equipment works which was so clear and helpful. I appreciate it a lot. Thank you!
Adam (Ref: 2591)
Just wanted to say how helpful my admin was. I had quite a complex issue with my DSA award and whether it had expired or not. Luckily, my admin sorted it all for me within an hour. They spoke with SFE sorted out some technical issues, which I would not have expected of them. As I have ADHD, I found chasing up SFE and the Needs Assessor to be daunting and I was on the verge of giving up this valuable aid to my academic learning. Thankfully, my admin rectified it all through a simple and friendly manner, being aware that my attention span for such issues isn't great. All in all, everything someone in their position should aspire to be. Many thanks.