Reviews

M-Jamie was very useful and helpful, I truly appreciated this help.

The man turned up dead on time and set up the computer. He was very pleasant and was knowledable about the products he had brought out. After leaving I realised there was no case/bag for the laptop or the dictaphone. Is this normal practice by your company as others who went through DSA in other universities got these. Apart from that everything seems to be ok. Response from Remtek- Hi Sara, thanks for the review. We checked the quote and the bags are not listed. I understand one of our admin team has spoken to you to find a way forward.

I would like to thank Kyle and Lucy for their help

I really am enjoying having a powerful tool in form of this amazing new laptop and additional hardware. This will really help me get back the edge I need in my busy student life. - Thanks Remtek

The set up of the software was talked through and explained well - thank you!

Gareth was extremely punctual and professional and made me feel very comfortable while he was in my home. thanks again.

very professional and friendly

I have just received my supplies from Remtek. It was very thoughtful of Gabriel to give me a call and let me know the estimated time of arrival. He installed the equipment for me and explained how it all worked. There was even explanation on how to contact them should I encounter any problems with any of the software. I am very happy the great service I have received from Remtek. Thank you very much, I appreciate all the help I have received.

Jamie was lovely and knowledgeable, was an easy process.

Jaimie was great.

Naeem Akhtar did an excellent job at explaining everything with the laptop and what I needed to do with each software. Thank you for all the help.

Very easy and clear to understand.

having previously had issues with conflicting messages from the admin team my last dealing with them and the technical support team has been much smoother and straightforward

I can not fault Jamie on his superior customer service. He was punctual, friendly and efficient. However, the reason I am only giving this a 3 is because the software was not already set up on the computer before delivery. Reply From Remtek: Thanks for the feedback Chris. Yes, we discovered a glitch on your particular build where some of the software was not loaded. I am glad our engineer sorted it out onsite.

My delivery driver, Chris, was incredibly helpful, polite and fun. He made everything so easy for me and was detailed when showing me what\'s what. Amazing experience, generally a nice guy and knows what he\'s doing!

Very helpful and supportive. Set up all equipment effectively with basic instruction on how to use. 100% recommend.

Remtek took some time to process my order, only to receive it missing a component, application and device. I contacted the help team straight after delivery where I spoke to the tech and admin teams to arrange a pick up. I was contacted upon Remtek\'s receipt where someone confirmed the system had been upgraded and the device was packed and arranged re-delivery. The whole process was done so quickly so I know if anything goes wrong again Remtek will be supportive and quick! LOVE my PC

Very helpful. Any questions I had was resolved upon visit. Prompt setup and polite manner :).