Reviews

John Michael was informative, friendly and helpful. He was willing and able to answer any questions I had. He was also very easy to talk to and I felt comfortable talking to him.

Very helpful and patient

Great service, the training session was really good and very informative

I gave this rating because John went through all the of the programs thoroughly and made sure I understood how to use it before moving on to the next one which I found really helpful so thank you

very good, easy to understand and was able to answer my questions. professional and polite perfect no complaints here

Very informative and helpful, went at a very steady speed which allowed me to understand and retain everything. Definitely happy with the service :)

Been able to go through a few things which will be helpful when doing my Uni work. Thank you.

I have completed 3 sessions with John Mike. I have to say that I have found each session really easy to follow and very informative. No question I asked was made to feel like a stupid question. I felt able to ask anything, no matter how trivial, and he always tried to answer if he could. I did, however, seem to come up with some requests beyond the scope of the software, so apologies for that! As an older learner even I feel that the software I have will be easy to convert to from pen and paper!

The IT technician case handler ( Gareth) was really good and very helpful, due my disability I believe the adviser managed to support me over the phone . I also I would like to thank him for all his support.

Quick responses to initial emails. Quick delivery despite of Coronavirus Excellent equipment easy set up guides on the laptop great communication from delivery driver superb! thansk

The training was very good and i feel confident in using the software that i have been given via remtek. The training has allowed my to use the programmes to their full ability. John Michael has been really helpful and made the training easy to understand. Thanks Michelle Smith

Laptop sent to be fixed. Appears to be working fine now. Completed quickly and communicated well. Thank you Emma

John Michael has been an amazing trainer. He has been very patient with me for when I am struggling to find a command (which happened rarely) He explained all of the functions and features of the software extremely well on what they do, how they can be used and even examples of what he would use them for, that way I know what I could use them for in reference. John has made me feel confident in using the following software: provided by Remtek. Overall, he has been a phenomenal trainer.

Thank you for all the help and patient support, I look forward to using my new software Emma

Just had some help and training on how to download and use my new software. The caller was really helpful and always made sure that I felt comfortable with the explanation and the software.

Wonderful, helpful training given by John-Michael, in which my level of knowledge and computing experience was taken into consideration. He was a lovely super friendly guy, who arrived on time and immediately put me at ease. The training given was invaluable and taught at a steady pace for me to understand and keep up. Due to COVID-19 the second part of my training was delivered online but once again John-Michael explained everything in detail and precisely. Highly recommend!!

Thanks for your friendly and efficient service

John Michael was great at teaching. Each software was covered in-depth, and he taught it in a way which made it easy to understand and remember. Thank you.

Woman on phone was particularly nice and helpful. Many thanks.

Liam was very informative, to the point and didn\'t mind repeating things a few times. Thank you Liam.