Reviews

John Michael has been an amazing trainer. He has been very patient with me for when I am struggling to find a command (which happened rarely) He explained all of the functions and features of the software extremely well on what they do, how they can be used and even examples of what he would use them for, that way I know what I could use them for in reference. John has made me feel confident in using the following software: provided by Remtek. Overall, he has been a phenomenal trainer.

Thank you for all the help and patient support, I look forward to using my new software Emma

Just had some help and training on how to download and use my new software. The caller was really helpful and always made sure that I felt comfortable with the explanation and the software.

Wonderful, helpful training given by John-Michael, in which my level of knowledge and computing experience was taken into consideration. He was a lovely super friendly guy, who arrived on time and immediately put me at ease. The training given was invaluable and taught at a steady pace for me to understand and keep up. Due to COVID-19 the second part of my training was delivered online but once again John-Michael explained everything in detail and precisely. Highly recommend!!

Thanks for your friendly and efficient service

John Michael was great at teaching. Each software was covered in-depth, and he taught it in a way which made it easy to understand and remember. Thank you.

Woman on phone was particularly nice and helpful. Many thanks.

Liam was very informative, to the point and didn\'t mind repeating things a few times. Thank you Liam.

Made me feel at ease and explained every thing very well and doubled check if I understood, thank you

Jamie was very helpful and informative. Feel more confident now to be able to use the equipment for my uni course.

Really easy to understand, polite and friendly.

Explained everything really well and answered any questions I had. Really happy with everything and feel confident to start using everything.

Melissah who was my contact via email was really helpful and quick to respond to emails with any enquiry that I had. Tom delivered the equipment and set up my laptop. Tom was also very helpful and I cannot fault the customer service at Remtek.

Chris was extremely helpful

My order was dealt with quickly and efficiently.

Really efficient service, great help!

The Engineer: M - Jaimie was very helpful upon delivery as he called well in advance making sure I was available for a delivery in the time slot appointed, he then carefully carried all the equipment into my house and individually set every single piece of software & hardware. This assisted me in grasping all the basic knowledge for the assistive software provided; this was very efficient as I would be able to start on my work straight away. Kind & helpful.

Was extremely helpful, explained everything and made sure that it was all set up correctly despite their being issues on my end as I brought a chromebook rather then a laptop.

Jamie was very helpful polite and easy to ask quastions helped me to set up all was well explain and he left feeling me contented with the information on how to use my laptop and soft ware

Fast, efficient, fantastic service.