Reviews

The one to one support even though it was online was extremely helpful. Very quick and easy and just extremely good service

My training took place with John Michael over 3 weeks. He was always very helpful and answered all of my questions and helped me to really understand the software that had been given to me. I understood how to use some of the software to some extent prior to the training but this really solidified everything so that I now feel more confident with using it.

I had John Michael and he was great, learnt all the things I needed to with no confusion and he reassured me that if I needed some help with it in the future all I got to do call. 10/10 was great

Very helpful lesson. Really happy with everything we went through today. Can\'t wait to start using Dragon later today

We found all of the Remtek staff super helpful and the service was fantastic. They answered all the questions we had and the equipment arrived quickly and is as promised. I would highly recommend their services. Thank you

John-Michael was really good. I was very apprehensive about online training but he was friendly and approachable and I felt comfortable. His explanations of the software functions was easy to understand and I felt that he targeted his explanations to my level of knowledge. I also really appreciated his help getting my scanner set up for ClaroRead as I had not been able to make it work and it turned out to be complicated. As well as showing me the software, he also got me to demonstrate it.

really lovely, helpful and informative

Chris was really nice and good at teaching me how to use the programmes on my computer.

John Michael was informative, friendly and helpful. He was willing and able to answer any questions I had. He was also very easy to talk to and I felt comfortable talking to him.

Very helpful and patient

Great service, the training session was really good and very informative

I gave this rating because John went through all the of the programs thoroughly and made sure I understood how to use it before moving on to the next one which I found really helpful so thank you

very good, easy to understand and was able to answer my questions. professional and polite perfect no complaints here

Very informative and helpful, went at a very steady speed which allowed me to understand and retain everything. Definitely happy with the service :)

Been able to go through a few things which will be helpful when doing my Uni work. Thank you.

I have completed 3 sessions with John Mike. I have to say that I have found each session really easy to follow and very informative. No question I asked was made to feel like a stupid question. I felt able to ask anything, no matter how trivial, and he always tried to answer if he could. I did, however, seem to come up with some requests beyond the scope of the software, so apologies for that! As an older learner even I feel that the software I have will be easy to convert to from pen and paper!

The IT technician case handler ( Gareth) was really good and very helpful, due my disability I believe the adviser managed to support me over the phone . I also I would like to thank him for all his support.

Quick responses to initial emails. Quick delivery despite of Coronavirus Excellent equipment easy set up guides on the laptop great communication from delivery driver superb! thansk

The training was very good and i feel confident in using the software that i have been given via remtek. The training has allowed my to use the programmes to their full ability. John Michael has been really helpful and made the training easy to understand. Thanks Michelle Smith

Laptop sent to be fixed. Appears to be working fine now. Completed quickly and communicated well. Thank you Emma