Reviews

Fantastic service. The technician came spot on time and made sure I was in by phoning me first. Very friendly technician who set up the equipment and installed all the software; whilst also providing a detailed demonstration of the software. Very reliable and made sure I was more than happy with the service provided. Top supplier, great service.

Very friendly and helpful.

Excellent service the engineer was very helpful and passionate about their work.

The service received from Remteck was brilliant. The Engineer was really helpful, very friendly and explained all in great detail. Thank you for your service. Much appreciated.

The engineer who delivered the equipment, was very good at explaining everything, without seeming condescending. Polite and personable, and even though I didn't have everything delivered today I was left feeling confident in their assurance that they would follow it up and keep me in the loop. I'm feeling quite confident about future dealings with the company, but am also a bit cautious because of what I say below. I have asked for some alternative equipment, and found some responses very slow when enquiring about them. This delayed the delivery of the equipment more than I was happy with, I asked about an alternative and was recommended the equipment that I have gone with, and confirmed that I wished to go with that one before I confirmed the other pieces of substitute equipment, so I don't understand why there's further delay with its delivery. Overall 4 out of 5. Slow in some instances, but otherwise very good.

Very quick and efficient. Arrived nice and early. Great communication and friendly.

Technician has just left and even though I have not checked every last piece of equipment, it all seems fine. Technical was really professional and thorough, leaving me in no doubt as to how to use the equipment. Very pleased thank you.

good and informative

Really fast and informative. The engineer who delivered the equipment was very helpful in briefing me all equipment and programs installed. 5 stars + Service

The delivery was swift and efficient. The engineer answered all my questions and was very helpful.

Fantastic service. Went above and beyond to make sure everything was perfect and all queries were settled. Couldn't as for more!

Really friendly and helpful service all the way through, staff have taken the time to talk me through everything i needed to know. Delivery staff member went through all my equipment with me , tested and set it up for me . Great service thank you!

Installation was quick and efficient. The supplier was very helpful and talked me through all the software and equipment. very good experience

I have been a client of Remtek for 5 years. Their after sales care is first class, for example when I reported an issue with my equipment, a courier picked it up within 2 working days and I received a replacement. Customer service is efficient and not automated which is rare these days. I have also received I.T. training of specialist learning needs software. It was a one-one session in my home. The trainer was very thorough and their teaching was easy to follow. The software has changed my academic studies for the better, I am faster, more efficient and less stressed when completing assignments. A Big thank you to the Remtek Team :)

Excellent service received from Remtek. Engineer setup the equipment with great efficiency and took care in ensuring that I fully understood all the workings of each device. Very thorough and detailed explanations about how I could navigate and use each item. Very impressed. Thank you so much.

Everything went really well. I am happy with the equipment and the information that I have received from the engineer. Thank you so much.

The engineer who came out was very polite and identified themselves at the front door and explained what was about to be done. The engineer showed me how everything was working. I was really pleased with their work. I gave them a five star.

The delivery of the equipment was as scheduled a bit earlier than expected but this was a plus and fitted in nicely with my day. I was informed on how to get started with the software and other equipment provided. All relevant paperwork was signed off and explained. I am very happy with the service that was provided.

Very efficient company, equipment was supplied very quickly and the people who dealt with me were very good.

the supplier provided me with a quick and effortless service which has left me feeling confident and assured that if i have any issues help will be provided I would also recommend remtek systems in the future