Reviews

Received a text in good time to say the engineer was on the way, the engineer was friendly and helpful. Explained how to use the equipment clearly.

My whole experience with Remtek has been ridiculously smooth, all emails and phone calls were straight forward and helpful to ensure prompt movement towards receiving my delivery. My engineer was professional, helpful and just overall, lovely! The engineer showed and explained to me each component of my equipment, leaving me no need to ask any questions. Thank you for your patience, cooperation and professionalism. Excellent service!

The engineer was friendly and very punctual. I received a text a few hours before to give a more precise arrival time. They were very efficient and catered to my needs. I am very happy with the service and would recommend to anyone.

friendly and easy to learn from, my engineer explained all the details of each program without being condescending or overly complex. I feel I've got a full understanding of how and when to use the hardware and software.

Thank you so much for such a fantastic service. My assessor arrived on time, was really friendly and helpful and explained everything to me, really well. Thanks!

The engineer who set up my equipment was friendly and chatty. The engineer was very helpful and answered all my questions and clearly explained the basics.

My engineer arrived exactly on time and was very funny and reassuring. The engineer was honest with me about the programs, set everything up well and gave me a great deal of reassurance. I am very happy with my service.

The customer service with Remtek was excellent. My engineer rang ahead to say that there had been a cancellation and they could come an hour earlier than allotted time which was great. The engineer arrived promptly and went through everything, answering my questions as we went. The engineer was extremely helpful and friendly which really helped as my anxiety makes me quite nervous. I really cant fault any of the team at Remtek.

Nothing but lovely things to say. The engineer was patient, efficient and very friendly. Everything was explained clearly and concisely and left me with no need to ask any questions. I would highly recommend!

Engineer arrived 15 minutes early, friendly and professional. Showed me how to use the software, run scans, back up data etc. All was explained very well. Overall great service thank you.

My engineer, was extremely polite. They were professional, friendly and helpful with setting up my new equipment. The engineer allowed me some time to ask questions and allowed me to be fully involved with the set up of the equipment. Very good service from Remtek and the engineer throughout the whole process. Thank you very much for your support, time and professionalism.

My engineer made sure that all the equipment was working and answered all of questions. I feel more confident now. Great customer service.

The Engineer arrived promptly. They were very professional and helpful and explained how to use everything in a simple way that was easy to follow. Excellent Service!!!

My engineer arrived 15 minutes earlier than 2 hour time slot given, and was very friendly and polite. They briefly demonstrated each piece of software installed and explained very clearly, not even minding me asking repeat questions! Thank you so much, very happy with the equipment and excellent service.

The technician arrived within a good time and kept me up to date with times they would come to deliver my items The engineer was so supportive and very helpful in explaining everything to me. They were also friendly and i felt comfortable asking questions even when the technician had explained it. couldn't have been happier with the service and support thank you

Great Service 5*

my engineer was really helpful and friendly, making sure that everything was working thank you :)

very helpful and friendly !

The technician was very help, friendly and professional throughout. Arrived promptly and gave clear, concise instructions as they talked me through the equipment. The engineer made sure I was happy with everything. I am so thank you.

Really helpful, set up all of the equipment, explained everything clearly and made sure that I understood everything.