Reviews

Fantastic service. The engineer messaged on the day to confirm delivery time and arrived at time stated. Clear directions and explanations given about software and how to locate on laptop. All software/products arrived in 'new' state and ready to go for when the software training sessions begin. Hassle free delivery and introduction, recommended supplier.

Very helpful delivery and set up. Covered all the areas needed and answered any questions I had. Very satisfied.

The remtek engineer was really helpful and explained everything so I could understand it. They was also early which was useful. Many thanks

The engineer worked hard setting up my table and equipment. they explained how everything worked to my understanding. thank you

Very helpful, with setting everything up. Friendly and great at explaining. Very happy with the service and support I received. Thank you very much!

I am very pleased with the service I received today. The engineer was personable, spent time with me explaining the software, briefly as I have extra hours for training on it but I feel I can use it in the meantime. Thanks :)

A remtek engineer delivered my equipment this morning. They were kind, helpful and very patient, showing my how to use the equipment and answering all of my questions. Very happy with the service and equipment received.

The engineer was brilliant, explained everything in detail, made sure i understood what i needed. Was happy to go over anything i was unsure about, made sure i knew how to contact tech support if needed. Thank you so much x

The engineer was very helpful, polite and professional. Installation was quick and easy to understand. The engineer was able to explain in depth about all of my software, which was very useful. All of the staff that I have contacted for this delivery have been very helpful and nothing is too much for them . I couldn't praise this service enough for what they do! They have made this alot easier for me after being diagnosed with dyslexia! The engineer went above and beyond to make sure that I understood everything and knew about all my equipment. Thank you! Merry Christmas and a Happy New Year.

The engineer was very kind, polite and helpful. Installation was very quick and easy to follow. Easy process from the start to finish with friendly and helpful Remtek staff. Thank you all very much. Merry Christmas and Happy New Year.

I am not one for leaving reviews but after seeing the previous review, I really wanted to because this review paints such an inaccurate negative picture of Remtek. I am a mature student and I have many years of experience on my side when I say Remtek offer first class customer service. They have been amazing to deal with. They go above and beyond what is expected. Nothing is too much trouble. The reception team, that is the first point of contact when you ring/email, is so warm and friendly, and extremely efficient. I haven't had any serious issues with equipment, but had I, I am certain they would have dealt with it in both an efficient and professional manner as I have experienced to date. I can't praise enough all the efforts that staff make to ensure great customer service, IT service, training etc. Since dealing with Remtek my son was diagnosed with Dyslexia. So impressed by the service Remtek have provided I requested that his equipment and training were also supplied by Remtek. That has to be enough of an endorsement!!

The engineer was very helpful. They showed me how to use all the equipment and answered questions I had at the end. They came super early which was great:-) Thank you very much, I'm very happy.

laptop was faulty, replaced next day another laptop, exactly same fault with replacement even though the tech said they would test it in the workshop before they sent it. plus extra equipment was two weeks late( so much for next day deliver as stated) . then started ignored my emails when chasing the parts. though the original engineer that delivered it was nice and helpful . I wonder how many other unlucky people got the manufacturer no one wanted hard drives sound like the working triple over time . get an SSD if you are one of the unlucky ones . joke !

The engineer was kind and very helpful. Installation was quick and easy and I am very happy with my equipment.

Very efficient. Helpful and polite

Really friendly helpful engineer, knows their stuff on PC's very well. Answered all of my silly questions and made sure I was happy with everything before he left. Came super early too which was great.... now I can attend a Christmas dinner with friends! Thank you very much, very happy!

The engineer was very friendly, professional and made me feel at ease with the equipment and how it all works. Great service all around!

Great service over the phone and in person. Engineer was friendly and professional. Thanks!

Super nice guy delivered my equipment, cannot praise this service enough!

Great all around. Very happy with support and the friendly set up.