“We” refers to "Remtek Systems" “You” refers to you, the user of our services
What do we collect from you:
No identifiable information is collected from you while you browse our website.
Any information submitted by you via the contact forms is sent directly to email. We do not retain anything on our website.
Google Analytics; although we utilise this service and it will be able to track you as a user on the website, you must opt in to invoke it. It will be turned off by default.
Zopim/Zendesk Chat Service; you have to opt in to use this service as it uses several analytics cookies, please check the Zendesk website. It is off by default
How do we handle collected information:
All information you provide to us is held internally. The only exception to this is where depending on your requirements select information is forwarded to government bodies orienting around Disable Student Allowance services.
Any third-party services you've opted to use have their own policies. You may review them at their respective websites.
Access to your information:
You have the right to request a copy of any information we hold about you. Further, you may ask for explanation, update, correction or deletion if you wish. We will only hold the information that you provide to us and therefore rely on you for its accuracy.
Cookies are data that is stored on your web browser:
They are essential for the activation of third-party services on your web browser (which reduce your privacy)
They are essential for anonymously storing settings for the visual changes on your web browser
They are used as a means of securely registering/signing in as a user on our website
Please be aware that as you use the features on our website provided by a third-party (Google Analytics, Zopim/Zendesk), we have no control over what they record or share with other parties. Please refer to their specific cookies and privacy policies.
Anything stored on our website is secured on a database that uses uniquely generated encryption keys.
We enforce an encrypted connection to our website for added security and privacy.
We never share any personal data with third-party marketing.
We require you to opt-in so we can send you updates, offers and details of calendar events.
Third party websites
Third party services
We use third-party services to enhance you user experience, if you do opt-in you're under their policies, refer to section "How do we handle collected information"
We are unable to ensure the privacy of data transmitted as we do not have end-to-end control in the sending and/or receiving of it.
Email; we monitor all emails sent to us, this includes attachments, malicious links and/or viruses
Phone: 0161 745 8353
Post: Unit 42, Leslie Hough Way, Salford University Business Park, Salford, M6 6AJ
Last updated (24th May 2018)
Zendesk uses a number of cookies and scripts for tracking/analytic purposes, you can review it below: